How to add a donate button (or other custom content) to your Facebook page (Timeline Layout)

By on June 26, 2012 in Facebook, Nonprofits, Things You Can Do NOW, Video Tutorials

I made a video last year about how to add custom content (used to be called “tabs”) to your Facebook page, but some people got confused because that video was made before the new Facebook Timeline layout. Even though everything works the same, it looks a little different because of the Timeline. So I’ve re-made the video in hopes that it will make things easier for you! (And please excuse my dogs barking at the end…!:)

This video shows you how to use a static iFrame app (it’s okay if you have no idea what that is!) to put custom content on your Facebook page–like a donate button, a list of adoptable pets, a volunteer application or anything you want! It’s slow, step-by-step and walks you through the entire process.

If you have any questions, please post in the comments here and we’ll get it figured out for you!

 

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15 Responses to How to add a donate button (or other custom content) to your Facebook page (Timeline Layout)

  1. Trevor July 15, 2012 at 8:09 am #

    Just wanted to say well done, very simple to understand yet showed your depth of knowledge. Thanks for taking the time to share.

  2. Pinky Peregrin July 18, 2012 at 9:22 pm #

    Hi Emily. Thanks for sharing this. I followed it and was able to successfully setup a donation tab. But the paypal button is not working. Why is that? I copied and paste the code generated from paypal. Nothing happens when I click the donate button. Can you help me?

  3. Emily Garman July 19, 2012 at 2:14 pm #

    Hi Pinky,

    Watch this video to understand how to fix this problem. It’s a common issue because Facebook blocks the javascript that is contained in your Paypal button. So here’s how to make a Paypal button work on Facebook.

  4. Natasha Younge October 11, 2012 at 2:03 pm #

    Great video, Emily. I am bookmarking and watching step by step. Thank you for sharing.

  5. Eduardo Benchoam December 20, 2012 at 8:29 am #

    Hi Emily. Will Facebook charge a fee for each transaction on a donation app? How does this work? Thanks so much!

  6. Emily Garman December 20, 2012 at 7:53 pm #

    Hi Eduardo, I can’t ever speak for what Facebook WILL do…but as for right now, they are not charging. The reason is because all you are doing is simply pulling in external content and displaying it on Facebook. Facebook never processes the transaction, so there is no way for them to charge a fee. All you’re doing is installing a button of your choice–and it does whatever you want it to do. So as long as you don’t display content that violates Facebook’s terms of service (and this doesn’t), then you’re fine!

    Now, whatever service you use to collect donations–Stripe, Paypal, etc.–they will charge a fee. If you want to accept credit cards, you can’t escape paying a fee. but some have better rates than others, so look around.

  7. Eduardo Benchoam December 21, 2012 at 9:56 am #

    Thanks Emily, you rock!!!

  8. Patrick Ducat February 12, 2013 at 10:58 am #

    Thanks so much! Great article!

  9. Kevin March 13, 2013 at 7:00 pm #

    This is one of the most useful Social Media instructional videos I’ve come across in a long time. Thank you so much.

  10. Emily Garman March 16, 2013 at 7:34 pm #

    Thanks so much, Kevin! Glad it was helpful.

  11. Holly March 29, 2013 at 3:51 pm #

    Hi Emily

    Thank you for your wonderful assistance. I am working on trying to create a donate tab for the Monadnock Humane Society and keep getting the message that “a problem occurred changing the tab image”. I have tried saving it under different formats but as of yet have not found a way of uploading my own imagine. Thanks again! Would never have worked this out without your video. Also, loved those dogs at the end! :-)

  12. Emily Garman March 30, 2013 at 8:04 pm #

    Hi Holly,

    This happens sometimes. Make sure your image is exactly the right size – 111 x 74 pixels. Any format like .jpg, .png or .gif should work. If you know you’ve got all those things right, then most likely it’s just a little glitch, and it will work if you try again later. Sometimes I have to do it four or five times before it works, and other times it works right away. If you’re getting nowhere, just come back a few hours later or the next day and I bet it will work. So glad you were able to utilize the video!

    Emily

  13. Holly April 1, 2013 at 7:09 am #

    Thank you ever so much!!!

  14. Michelle April 18, 2013 at 12:11 pm #

    Hi,
    Great video and things seemed to be going somewhat smooth for me however “woobox” and static iframe gave me a message saying “have iframe manage all my pages”?? This only happened when I went to change the name/image of the tab. I managed to create one and it has the standard welcome and image.

    What should I do? Most of your video was step by step perfect but when I did it there were a few extra messages and pop ups such as that one. Advice?
    Thanks!
    Michelle

  15. Emily Garman April 20, 2013 at 6:23 pm #

    That’s one I haven’t seen before. I would say just ignore it (do you have the option to choose “skip” instead of “allow”?). Woobox is a very trustworthy company so I don’t think you have anything to worry about, but still, it shouldn’t be asking for control of all your pages. Maybe try again–not sure why you got that message. Strange.

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