How to Convert Your Facebook Profile into a Page – And What to Do Then!

So I am getting a lot of messages about the video I posted a couple of weeks ago about how to convert your profile to a page. THAT process is pretty simple, but people are confused about what to do with the data file they have downloaded, and how to get all the “stuff” that was on their profile, into their page!

Here are three videos that cover this process in detail.

In Video 1, we’ll talk about how to get your data out of Facebook once you get their email telling you it’s ready for download. (if you need to know how to initiate the download, check this video about that).

In Video 2, we’ll go over the actual process, step-by-step, of converting your profile into a page.

In Video 3, we’ll look at that ZIP file Facebook sent you, learn how to open it, look at what’s inside and what to do with it.

I want you to be totally informed about this whole process so you know exactly what to expect. Facebook gives us enough surprises, right!?

Please post comments below if you have any questions, or post on my Facebook page and I’m glad to help! As you know, Facebook changes frequently, so if there are updates, I’ll post here on the blog. And if YOU see anything new or different, let me know, too!

p.s. here are the links I mention in the videos, so you don’t have to write them down:

The post telling you how to get your data file out of Facebook

The link directly to the page on Facebook where you can initiate your profile to page conversion

Video 1: Metamorphosis: Getting your Data OUT of Facebook


Video 2: Converting your Profile to a Page


Video 3: That ZIP File and What to Do With It

Get in Touch!

I'm available via most social media, so drop me a line! I'll answer your questions and I really look forward to hearing from you and helping if I can!

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49 Responses to How to Convert Your Facebook Profile into a Page – And What to Do Then!

  1. Melissa June 7, 2011 at 1:00 pm #

    After watching your videos, I’m not sure that the rescue that I volunteer with is set up correctly. I set up a profile under the rescue’s email address, but then I created a page for the rescue under that profile. The page is the public face of our rescue. The profile itself is not public (I have restricted all access to “Me only”). Still I am not sure this is the correct way. I have seen the like “Use Facebook as Rescue” but I was not sure if I should click this. Thanks for your help!!

  2. Melissa June 7, 2011 at 4:58 pm #

    Okay, wrt to my first post I was doing a little reading on the FB help pages (which really aren’t that much help) and it appears that when I created the profile for the rescue in order to manage the public page, I should have created a Business account instead of a profile. I did a search on how to convert to a profile to a business account, but I only found a way to do the reverse (convert from a business account to a profile). Any suggestions?

  3. egarman June 7, 2011 at 5:25 pm #

    Hi Melissa,

    You explained your situation very clearly, and the problem is that your Facebook page is schizophrenic. Just kidding! What you actually have done is created a profile AND a page for your rescue. So if you converted that profile into a page, well, you’d just have two pages.

    You’ve done the right thing by using your PAGE as the public face of your rescue, and what you did by creating the profile for your rescue was just create a way to manage that page. So you just created that account, and probably anyone who manages your organization’s facebook page just logs in there and updates the page from that account right? Well, that is certainly one way to do it.

    What Facebook INTENDS to happen, though, is for “real people” (who have profiles) to be admins on pages. This would make your life easier, because whenever you are logged into Facebook (using your regular personal account) then you could simply rock on over to your rescue’s page, and see what was going on, and you can post there, add comments, etc. and it will all appear “from” your rescue (not you personally). It’s a good idea to have more than one admin on every page, just for safety’s sake (you never know when weird things happen…it’s like you don’t want there to only be ONE key to a building, you know?). There’s information about how to do this here.

    If you click on “use Facebook as Rescue,” then you will be able to interact with Facebook “as” your page. This is a different experience than as your own personal self; you can read more about using Facebook “as” your page here.

    So now if you are not TOTALLY confused, here is what I would do if I were you. Since you’re not really using your rescue’s “profile” to do anything except administer your page, you can go ahead and delete that profile. you don’t need it and it is in violation of Facebook’s Terms of Service. BEFORE you do that, though, add some other people as admins to your page, like yourself (your own personal account) and at least one other person.

    If you don’t do that before you delete the profile, then what will happen is you’ll have an “orphan” page. A page with no admins. Nobody can update it, but nobody can delete it. It’s AWFUL and you have to wait for Facebook to remove it, and then you have to start all over. It’s a nightmare, believe me.

    So that is what I’d recommend. Your end result is a page for your rescue, with a few people as admins. You can add and remove admins as volunteers come and go in your organization, and as long as you have at least two people as admins, you have a “checks and balances” so nobody does anything crazy.

    Well, not TOO crazy. This IS animal welfare, after all….

  4. Win Gate June 8, 2011 at 9:18 am #

    I learned the hard way today this is not as easy as the steps make it out to be. I did confirm I had downloaded my Page info into a zip file, then I couldn’t get back to the zip file, then got a pop up that my zip file was invalid or corrupt and now it’s no where to be found.

  5. Debbie June 8, 2011 at 3:05 pm #

    We also have a profile and a page. I have been using both pages. How do I get my friends from the profile over to a fan of the page?

  6. egarman June 8, 2011 at 4:26 pm #

    Win, my guess is that your computer doesn’t know how to handle the file or open it–not that it’s corrupt. Is there someone you can send the file to who can try to open it for you? It’s really important to remember where you save the file (your desktop is easiest) when you download it, and then open it to make sure it’s all good BEFORE you actually do the conversion, since there is no going back. I’m sorry you’ve had a difficult time!

  7. Ashley June 30, 2011 at 11:23 am #

    Will the conversion process also save photos that our page was tagged in? We have over 3,300 photos that people tagged our page in that we don’t want to lose. Thanks for the great videos.

  8. egarman June 30, 2011 at 11:28 am #

    Good question, Ashley. It will not save those photos as part of your Facebook data file, because they aren’t “your” photos that were posted by your profile. Those photos were posted by other people, and will remain on their profiles. Your profile was tagged in those photos. What should happen–and I can’t guarantee this–but what should happen is that the tag on those photos should automatically switch from being your profile, to being the new page. That is what SHOULD happen, in theory.

    The only photos you can download as part of your Facebook data file are the photos that you have posted yourself on your own profile.

    Good luck!

  9. LEONARDO July 2, 2011 at 10:38 am #

    Nice tip, so far the best about this issue I was able to find, but wondering, if I switch my personal profile that has already 4600 friends to this page, then what will happen to 4 other pages I have already that are attached to my profile? they would still exists or they will be deleted?

  10. egarman July 3, 2011 at 10:31 am #

    Hi Leonardo,

    Good question. Once you convert your profile to a page, your other pages will not cease to exist, but IF you are the ONLY admin on those pages, then they will be “orphaned” and there will be no way you can do anything with them. So it’s VERY important to have at least one other Facebook user be an admin on those pages. (this is just a good practice anyway; you can learn how to add an admin to your Facebook page here)

    Once you’ve converted your profile into a page, then you can MERGE all your pages together (if you want), and just have one page representing your organization!

  11. nina July 23, 2011 at 10:51 pm #

    Hi! I converted my facebook profile into a page but now I can’t add admins. Is this normal? Do you have any advice for me?
    Please, please!
    Thank you!

  12. Vince July 28, 2011 at 12:24 am #


    Great video help. I was wondering though if this is the same for me. I currently have a profile vincent reyes and then if i want to see my business page i have to switch using Foto-Snap. Is your video tutorial the same for my situation? I have no friends on my profile but about 40 likes on Foto-Snap page. Will i loose those friends on the page or will it stay?

    Thanks in advance,


  13. Amanda July 30, 2011 at 10:40 am #

    Hi! I was able to successfully convert a facebook profile into a page following your instructions. Although it has only been one day, many people are unable to search for me through facebook and I don’t have a search feature on the top of my page that would allow me to search for specific “fans”. Is this normal?

  14. Rafael August 2, 2011 at 8:32 pm #

    Hi Emily, I appreciate your time for making this video tutorial. I got a question, what happens if I already have a Page created? Can I still merge the Profile with the Page? Right now I’m trying to merge my Business Page with the Fan Page, what step should I do first?

  15. egarman August 2, 2011 at 8:35 pm #

    Very important question! Yes, you can merge two pages. What you need to do is convert your profile to a page, first. Then you will have two pages. Then you need to authenticate your page that you want to keep (The one you’re going to merge “into”). Then you need to merge your other page with it. It will combine all your fans and you’ll have one official page! If you need to know how to authenticate your page, you just need to follow the instructions in this post. It may take a while for your page to be authenticated–I think a lot of people are doing this and it’s taking up to a week to get authenticated. So be patient! Good luck!

  16. egarman August 2, 2011 at 8:37 pm #

    Hi Amanda,

    I know you write several days ago, so maybe you have had some luck since then. You will NOT be able to search for specific fans; Facebook did away with this a while back. It’s a real bummer, because there is no way to find a specific person (what if you need to block/ban someone from your page?), and if you have thousands of fans, you can imagine what a problem this is.

    As for showing up in search results, this will just take time–several days to a week. Hopefully by now you are showing up in searches. Good luck!

  17. egarman August 2, 2011 at 9:30 pm #

    this is NOT normal; my only thought is that once you converted the profile to a page, you are no longer an admin on it? If YOU aren’t an admin, you wouldn’t be able to add admins. If the profile was created under a different email address (a business email address or something) then that email address is currently the ONLY admin on the page. So you would need to login with that email address in order to add other people as admins. Make sense?

  18. Cheryl Jewhurst September 2, 2011 at 1:55 pm #

    Emily, if you have all your friends sorted into lists, do these lists convert over to a page as well? I don’t think they do but wanted to verify with you first.

    Also what about your applications, like games and such? Are you able to maintain these after converting a profile to a page?

    I’m just about at the limit and am considering making this conversion but need to weigh all the benefits and costs of doing so.

    Thanks. You are a huge help to everyone trying to find their way through facebook. I’ll bet you don’t get thanked enough.

  19. Emily Garman September 2, 2011 at 2:05 pm #

    Hi Cheryl,
    Thanks for the compliment–I really appreciate it!
    As for your friends being in lists–no, that won’t convert over, because Pages don’t have that capability (of sorting fans into lists). so all your friends would just be in one big list of “fans.”

    Applications such as games do not work on pages. However, you have a HUGE number of apps available to maximize your page–everything from selling items to creating custom content to displaying video and importing your Twitter feed and blog posts, just to name a few. So apps can make your page MUCH more functional, although you can’t play games, this is true.

    If you are a big gamer and want to continue that, then I’d recommend starting up a new page, and keeping your profile for gaming. It all depends on what you like to do on Facebook and what is your goal–that will help you decide what to do. Good luck!

  20. Kim September 18, 2011 at 12:22 pm #

    I followed instructions and have waited a couple of days, but none of my friends have switched over to fans. I know you have mentioned before that it might take a couple of days if you have a lot of friends, but I have under 200. Should it take this long? I wonder if I did something wrong in the process …
    Thanks so much for the information. And, I apologize if I am asking a redundant question.

  21. Emily Garman September 18, 2011 at 12:50 pm #

    It should not take that long; it really only takes a few hours, even if you have a few hundred friends–and you have under 200, so it shouldn’t take long at all. Can you tell me the URL of your new page and I will take a look? right off the bat, it doesn’t sound like you did anything wrong.

  22. Kim September 18, 2011 at 5:34 pm #

    Hi there.

    Here is the URL for our page:!/pages/Samish-Bay-Soaps/260487970650280

    Thank you for your quick response!

  23. Kim September 18, 2011 at 5:48 pm #

    PS: My site is not for animal welfare advocating, but we are animal lovers/foster parents! Thanks for your help …

  24. Steve October 8, 2011 at 12:27 am #

    Hey Emily,

    Just wanted to say thanks for the thoroughly informative guide you’ve provided with regard to the profile to page merge on facial box.

    All the best.


  25. Jago October 19, 2011 at 2:28 pm #

    Hey! Great things!
    But: when I do the converting process I get all the way to entering my new page name, and then my password and the stupid capcha phrase but then I GET THROWN OUT of Facebook, and it says my accout is temporarily disabled. I am locked out! I need to send in my identification picture in order to continue.
    Luckily i did this with a test account and not my clients with thousands of friends.
    Why does this happen?
    Its crazy that my Facebook should be closed for a long time until my ID is cleared.

  26. Khushal October 24, 2011 at 4:48 am #

    Hi friends,

    I did all what you have instructed here, but when I click the last option “convert” it says an unknown error occurred and then my account gets logged out automatically. When I log in back, it says “your account has been hacked, please help us recover your account” and then it asks me some security questions and I get my account back. I did 10 times and every time this happened to me. I would love to know from you about how to solve this problem. Thanks

  27. Brother Simeon October 30, 2011 at 1:18 pm #

    This post and the post on merging facebook pages are godsends! I am very pleased that those who set up their company profile as a personal profile now have a means to convert that profile to a Page, and that you have given such a clear and detailed tutorial on how it is done. Your videos for this are excellent.

    I have been agonizing over this for quite a while since our personal profile was set up with the company name in the url, and we could not use that name, or a reasonable variant thereof, in the url of the company Page. Now we can convert our profile to a Page, and then merge the two pages, thanks to your tutorial.

    I intend to subscribe to your feed to get more helpful information. Many thanks.

  28. Emily Garman November 1, 2011 at 3:53 pm #

    Hi Jago,

    This is happening to a lot of people. My guess (and I can’t get a response from Facebook on this to be sure) is that they are not supporting this process any more, because they want you to use the “merge duplicate pages” feature that is within your actual Facebook page (and which doesn’t require any authentication on their part). So I would stop trying because I don’t think you’re going to get anywhere with this authentication process anymore. Sorry!

  29. Emily Garman November 1, 2011 at 3:53 pm #

    Hi Khushai,

    This is happening to a lot of people. My guess (and I can’t get a response from Facebook on this to be sure) is that they are not supporting this process any more, because they want you to use the “merge duplicate pages” feature that is within your actual Facebook page (and which doesn’t require any authentication on their part). So I would stop trying because I don’t think you’re going to get anywhere with this authentication process anymore. Sorry!

  30. Emily Garman November 1, 2011 at 3:57 pm #

    Hi Simeon,

    Thanks so much for the kind words; I’m really glad it was helpful to you! That means a lot to me. Good luck!

  31. sorin November 1, 2011 at 6:46 pm #

    Emily you know how to convert the profile??

  32. Emily Garman November 1, 2011 at 7:55 pm #

    Yeah, if you just watch the video you will see how to do it.

  33. sorin November 2, 2011 at 6:07 pm #

    I tried in this way but the blocked my account in the migration process. After I started writing the 2 secutity words they asked me to log in and the blocked my account. I tried this on 10 different accounts

  34. Elijah Chester November 7, 2011 at 9:53 pm #

    Help! I am trying to help a friend and his business, who through multiple volunteers, has ended up with several pages and a profile for his business.

    I’m trying to consolidate his FB presence into a page, not profile, and not several pages.

    I’ve tried to convert his profile to a page, but keep getting this…probably cause I’m not on the original computer that was used to create the profile.

    quote>….Complete this process on a recognized device
    For your security, you need to complete this process from a computer you’ve used for browsing Facebook in the past. If this isn’t possible, contact customer support.

    what do I need to do?

    Thanks for your help!

  35. Emily Garman November 8, 2011 at 4:33 pm #

    Hi Elijah,

    Does it give you the option to contact customer support, or any method to do that? I think you need to contact support at this point; I have never seen this error message before. Usually it asks you the security questions, but it sounds like you don’t even get the option to do that! I would contact customer service, if they provide you a way to do that. Good luck!

  36. Ally November 16, 2011 at 1:53 pm #


    I am in charge of an local organization and we recently converted our Facebook Profile to a Page. Everything worked out smoothly and we did it in a way where all of our friends became Likes. But suddenly our Page can no longer be searched anymore (we were able to search it for about 2 weeks, and out of no where we can’t anymore). It is not even showing up in my Likes under my personal Profile/Likes.

    I tried making me an additional admin because I read above a similar problem and that solved their problem. But it has not helped us.

    We have 809 likes so I think we have enough credibility to be searched.

    The Page can still be accessed from previous existing links on our website, but it just can’t be searched from personal profiles.

    On a side note– I had a similar problem to someone else where, when I am logged into the Page’s account, I do not have a search bar at the top of my page. The only time one appears is when I go into my account settings.

    Our link is if that helps.

    Please let me know if anyone has a solution or any tips that might help! I would really appreciate it! Thanks so much!

  37. Emily Garman November 16, 2011 at 6:21 pm #

    Hi Ally,

    How long ago did you convert your profile into a page? It may not be visible in searches yet because it takes time to propagate as a “page.” but if it was initially visible, but is not visible now, then that is strange…

    Referring to the missing search bar, this is something other people have reported as well. It is just a Facebook bug, unfortunately. This is where you submit bug reports related to Facebook search problems.

    I would report both these issues to Facebook using this form; be sure to tell them the URL of your page. I just performed a search and it did not show up. I don’t see anything about your page that tells me it wouldn’t be visible in a search–you made sure the “page only visible to admins” is not checked, right? Just making sure. If you check that, and it’s okay, then I would go ahead and report to Facebook; it just sounds like a pesky bug to me. Good luck!

  38. Tina November 17, 2011 at 1:43 pm #

    Hi Emily,

    I am trying to convert a profile over to a fan page and am getting the same error that Elijah got.. The funny thing is I’m doing this on the same computer and browser that I originally signed up for the profile on. There is no way to contact support.

    Also, I have a friend that I am trying to do this for as well and for them I keep getting an error that says “Our automated system has detected that the name is not same or similar to your profile name. Please keep it same or similar and retry.”

    My issue there is that the name is auto populating from the profile so it’s exactly the same because I haven’t changed anything.

    Thanks in advance!

  39. Emily Garman November 20, 2011 at 4:31 pm #

    Hi Tina,

    Your first error, converting your profile to a page, just sounds like a bug. You can post a Facebook bug report here. They are not going to help you or walk you through anything, but if they find that your problem is due to an actual bug, they will contact you.

    As for your friend’s problem, it sounds like the same thing. I would report this bug at the same place. If you’re not changing anything, and they are autopopulating the field, of course it is exactly the same name! So weird. Facebook has some very strange stuff going on now. Just remember it is a VAST computer program, so the likelihood of errors is really huge!!


  40. Adi November 23, 2011 at 2:23 pm #


    I am having the same problem as Tina and Elijah.
    When migrating my profile to a page I get this:
    “Complete this process on a recognized device
    For your security, you need to complete this process from a computer you’ve used for browsing Facebook in the past. If this isn’t possible, contact customer support.”

    My old PC is gone and I can’t log in from it.

    There is no way to contact support. No link and email address:((

  41. Emily Garman November 26, 2011 at 8:02 pm #

    They make it really difficult to email them. Try reporting the error on this page I have looked through their help section, and there are no articles that address this problem. my guess is that your account has been compromised, but they only provide instructions for how to secure it once you’re logged in…which really doesn’t help you right now! Try getting some help on their page. Good luck!

  42. Emily December 1, 2011 at 9:21 am #

    I nearly had a heart attack when I saw zero friends after the conversion process. Thanks for addressing that and for the helpful guide about what to do with that email from Facebook!

  43. Katy Martin May 13, 2012 at 6:00 pm #

    I’ve been having the same problems as Adi, Tina and Elijah. Did anyone discover a fix to this?

  44. Betty Maszlay June 13, 2012 at 4:21 pm #

    Our foundation also have the same problem…
    Any solution…? (Lot of dogs waiting for the last chance…) Thanks in advance!

  45. legin March 31, 2013 at 3:11 am #

    i cant merge my fb profile i early merge 2 profiles there is no problem but in this profile i rename and try to merge in to page th fb said that you are trying to merge so many pages what should i do plzz help

  46. Helen R August 24, 2013 at 10:31 am #

    I merged my personal profile and business page. All worked fine, until I realized that somewhere my old page exists. I can see it on my iPad, but not on my Computer. My personal website links to it and posts my work automatically to my personal page, but I cannot make it do so to my new merged page. I know all of this because used a different profile photo on my old page, than on my new one, so every time I see it, I know I am in the wrong place, however I cannot even get to it in order to send you a link. Does it take time for the old profile to go away? Is there a way to delete it on my ipad, which seems to be the only place where I can view it? I know that my old business page needs 14 days to be absolutely deleted, so is it true about my personal page as well? It should be at least deactivated meanwhile, but here we are.

  47. Emily Garman September 6, 2013 at 9:51 am #

    Yes–it takes a week or so before your other page will go away. You’ll need to change the plugin or whatever you have on your website that auto-posts to your personal profile. The reason is, if it keeps posting, then Facebook will see activity on your profile, so it may not delete it. You can change the autopost feature to post to your page instead.

  48. Bobbi February 6, 2014 at 7:01 pm #

    I have merged my two pages, but what do I do with the zip file?

  49. Emily Garman February 7, 2014 at 12:05 pm #

    Hi Bobbi–you download the ZIP file to your computer, then you can open it. It contains all your photos and videos and other content you have posted on your page. Unfortunately, there is no easy way to get this all back onto your page. You just have to manually upload the items you want to include. So you can re-post photos and posts and videos and such, and just post them on the date they should be posted. You can back-date any post. Since there are probably a lot, you should just try to post really important items, like big events or things like that. Good luck!

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